Showing posts with label Häfele. Show all posts
Showing posts with label Häfele. Show all posts

Thursday, 14 November 2019

Häfele India launches their largest ever 10,000+ sq. ft. design centre in Gachibowli, Hyderabad

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·         It’s a 10th center in India
·         Invested Rs. 8 crore to set up a center in Hyderabad
·         Overall 11000 products available in Hafele
·         40 employees in Hyderabad
·         Have warehouses in Mumbai, Delhi, Bangalore, Kolkata and Colombo
·         2018 revenue was Rs. 706 crore and expecting Rs. 800+ crore in 2019
Hyderabad, 14th November 2019: Häfele, the international leader in interior functionality, has moved to its new, state-of-the-art design centre in Hyderabad. The spacious 10,000+ sq. ft. centre, largest in India, unites globally acclaimed interior trends with innovative functionality through interactive display settings. The evening of the launch witnessed Sri Mr. Jayesh Ranjan, IAS Member and Principal Secretary of Industries & Commerce (I&C) and Information Technology (IT) and renowned Arch. Nanda Kumar Birudavolu, Chairman - IIID, who inaugurated the design centre together with Mr. Jürgen Wolf, Managing Director, Häfele South Asia. 
At the onset of the launch, Sri Mr. Jayesh Ranjan said, “Our deep appreciation towards Häfele for selecting Hyderabad for their largest centre in India. We hope to see more design initiatives from the brand that would create a larger impact on the overall design eco system of the city.”
Throwing light on the evolving southern markets, Mr. Jürgen Wolf said, “Hyderabad is currently turning into the new IT hub of the country bringing in a lot of investments. The startup culture is also booming thanks to initiatives like T-Hub and We-Hub, attracting well-educated people from around the region which is elevating the overall working culture and standard of living of the city. Our initiative is to successfully cater to this growing customer base and offer them design solutions at par with their evolving lifestyles.”
As design concepts are better understood when experienced in live set-ups, the four-storey design centre allows customers to experience world-class functionality, seamlessly rooted in latest trends in real settings. The range of products displayed live at the design centre include Architecture Fittings: Live displays incorporating the latest range of hardware fittings, etc. that allow easy understanding of functionality of the products and solutions. Space Square: Latest space optimization ideas through creative solutions that maximize utility and make the most of the available space. Live Kitchens: Fully functional kitchens that are equipped with storage areas, appliances and other utilities. Loox5 Lights: Hafele’s smart furniture lights from the 5th Generation of Loox Lighting Systems that add much-needed spunk and utility to modern spaces and furniture. Bathroom Ranges: Spectacular ideas for some unadulterated relaxation including tender rain showerheads, smart taps, premium bathtubs and more. Digital Locks: Optimum security for homes with digitally smart security features for main doors that provide controlled access and unquestionable safety. Blum Fittings: Bringing much-needed ergonomic convenience to spaces, innovations from Blum that allow simplification of usage and movement in tight spaces, and much more.
Häfele India:
Häfele India is a wholly owned subsidiary of the Häfele Global network and has been operating in India since 2003 under the leadership of Mr. Jürgen Wolf (Managing Director). The ability of the company to understand the diverse Indian market has made it an authority in the field of architectural hardware, furniture and kitchen fittings and accessories. The company also has a strong presence in synergized product categories namely appliances, lights, sanitary and surfaces catering to the focused demand from these industries. Häfele India services its customers with a base of over 1300 employees, a well-networked Franchise base of over 80 shops along with over 3000 dealers situated across South Asia. The subsidiary has a sophisticated Logistics centre in Mumbai along with distribution centres in Delhi, Bangalore, Kolkata and Colombo respectively.   

Wednesday, 8 May 2019

HÄFELE, INTRODUCES MEISTER SERVICE A service model that offers complete installation of Häfele products

Häfele, the interiors fittings specialist brand, has always differentiated itself in the Indian market as a complete solution provider that offers innovative, technologically advanced and superior quality products which are ably backed by the highest standards in Customer service. Over the last few years, Häfele has invested heavily in scaling up its service portfolio which now includes deigning services (for kitchens and wardrobes), installation guidance and demonstrations, hardware scheduling and every aspect of the after-sales support.
Taking this approach forward, the company is now set to introduce its latest service model called ‘Meister Service’ that offers complete installation of a Key hardware products by certified and trained service technicians from the company directly, at a reasonable service charge. At the launch of ‘Meister Service’ Mr. Jürgen Wolf (Managing Director-Häfele South Asia) says-“The reason behind introducing Meister Service was to take complete control of the customer experience and ensure that they not only get a top quality product from us, but also receive an accurate and seamless installation for that product. We have often faced instances where our products have been handled and installed by carpenters or contractors who are not trained or certified to install the products. This completely compromises the quality and functionality of our fittings which eventually affects our overall brand proposition. With Meister Service, we intend to take control of this and provide installation services for sophisticated product categories like sliding, kitchen fittings, furniture fittings and architectural hardware which require detailed attention and considerable skill to be installed accurately. And these installations will be managed by our ‘Meister Certified’ technicians who have been rigorously trained on every product falling under the purview of this Service. The word ‘Meister’ in German means Master and this is the message we want to drive home to our customers that some services are best managed by trained and experienced hands only. At the end of the day, it is a win, win situation. The customer is happy because he gets a perfect installation and we get less call from unhappy customers whose installation has been botched by some untrained carpenter.”
 Häfele’s Meister Service will be offered across the country through their team of 45+ certified technicians and will include the following:
1. Site-visit by Technician
2. Site-inspection by Technician    
3. Site-measurement by Technician
4. Fittings inspection by Technician
5. Installation of fittings and handover of site to the customer
The primary objective of ‘Meister Service’ is to ensure:
  • Accurate Installation of products as per standards and specifications
  • Optimum Functionality through Accurate Installations
  • Less hassles of Product Replacement
  • A peace-of-mind experience for customers using the Häfele products
To inquire about Häfele’s ‘Meister Service’ you can contact the Customer care team at Häfele India Pvt. Ltd. by calling on their Toll-free number: +91 1800 266 6667