Thursday, 14 May 2020

Emirates Baggage Policy Update -140520

Emirates continues to offer a personalised choice of customer options based on their travel needs.  We are enabling customers to pick the fare and associated benefits that are most appropriate to their profile and journey.
As a result, with immediate effect, Emirates will implement changes to our free baggage allowance in economy cabin. 
In summary the changes are:
  • Weight concept markets - the allowance is increasing in the Special brand, from 15 kg to 20 kg.
  • Piece concept market - for journeys originating in Africa, the Special brand allowance is now 1piece x 23kgs.
All bookings will be updated in the coming week with a SSR comment to confirm baggage allowance, in respective GDS. The changes to the standard Free Baggage Allowance in the Economy cabin are highlighted below:

Weight Concept Markets :

Ticket issued
Special
Saver
Flex
Flex Plus
V, X
T, L, Q, N
K, U, B, M, W
R, E, Y
Before 11 May 20
15 kg
25 kg
30 kg
35 kg
On/After 11 May 20
20 kg[NEW]
25 kg
30 kg
35 kg

Piece Concept Markets (for journey's originating in Africa)

Ticket issued
Special
Saver
Flex
Flex Plus
V, X
T, L, Q, N
K, U, B, M, W
R, E, Y
Before 11May 20
2x23 kg
2x23 kg
2x23 kg
2x23 kg
On/After 11May 20
1x23 kg[NEW]
2x23 kg
2x23 kg
2x23 kg

Free baggage allowance is dependent on the fare brand selected and can vary on inbound and outbound part of the journey.  This information will clearly be shown on the customer flight ticket.
For all frequently asked questions please refer to the FAQs on our travel agents website. This will guide you when reissuing tickets, handling Skywards queries, understanding the difference in our markets with piece concept and many other valuable questions.
Emirates thank you for your continued support and if you have further queries please contact your local sales office.
Kindly inform all concerned your end.
Emirates India
14 May 2020

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