As Apple devices rise in business environments around the globe, it’s imperative that Technology investments are maximised so that organisations can leverage Mac, iPad, iPhone and Apple TV to their full potential.
Traditionally, IT has been at the centre of device management. This has put a heavy burden on IT staff that are now overwhelmed with managing this influx of new devices – especially those in established Windows environment.
At Jamf and Brilyant as solution Partner we bring in a lot of value add to our customers and sharing with you a few most important point for your reference. We believe that with all such value based solution selling Jamf is by far the number one management solution when it comes to managing mac devices:
- Zero day support: Even before the release of any major or minor release of OS or patch upgrade, from last several years, we have made our product supported with the latest and greatest coming from Apple world. This is important for customers who want to use the best and the latest of the technology to remain ahead of the curve. With every new release, we will share with you best practices documentation on how to go about this upgrade and the benefits you will get with that.
- We work very with Apple the world over and therefore leverage all their services in the best possible manner. Our customers love using zero touch configuration using Apple service Device Enrolment Program and thereby giving peace of mind and minimal IT intervention.
- We provide self-service app which reduces the helpdesk cost since it reduces the burden on IT pushing the app, as you can create internal app store to push your important applications to all the mac users. Our team at Brilyant is capable in helping you to create package on that and the good thing is you do not have to purchase any separate license since the application called Composer is bundled with the Jamf Pro solution.
- Our support is not outsourced. All the support tickets are handled by Jamf employees plus our competent gold partner Brilyant is able to help you with the intial assement, which itself helps saving a lot of time and effort.
- Any Jamf deployment is preceded by Jumpstart which helps to ideate a lot of things which you may want to explore and deploy. This is very important since there are several features that may save you a lot of time, effort and money in the end. We have the largest community of support and technical engineers outside of Apple which is called jamf Nation, which never let you go down on your investment as they collaborate and share knowledge quite frequently.
- We as a company has solid roadmap for great products and acquisitions that we have done so far to strengthen the product. This is a big win for customers since they do not pay additional amount of money for all the new feature additions.
- We do not work in silos, meaning all the big organisations having their own MDMs participate with us to have their macs managed. In fact Jamf has become a de facto standard when it comes to managing macs in the enterprise. We ensure that any such requirements from end on integration with Microsoft (conditional access) or other solutions is taken care of with the best possible solution.
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