Volkswagen India inaugurates new dealership in Goa

→ For prospective customers, the Volkswagen Goa showroom is located at Porvorim whereas the service workshop is located at Verna Industrial Estate → The new 2S facility will assist customers with Sales and After-sales services. However, the showroom and service workshop are located at two different areas → The newly inaugurated facility comprises of 4-car display, which will further strengthen the brand’s presence in Goa

Goa: Broadening the spectrum of premium mobility in India, Volkswagen, Europe’s leading car manufacturer, today inaugurated a new dealership facility in Goa. Situated at Porvorim and Verna Industrial Estate respectively, Volkswagen Goa comprises of a 2S (Sales and Service) split facility along with Das WeltAuto. that caters to the pre-owned car buyers

Under the adept leadership of Mr. Parth Modi, Managing Director, Mody Group, the state-of-the-art facility comprises of 5,619 sq. m split between the showroom at Porvorim and the service workshop at Verna Industrial Estate. The team of highly dedicated and trained sales consultants can assist customers with a suitable carline from a range of Volkswagen cars starting with the Polo, Ameo, Vento, Tiguan and Passat. Additionally, the 7-bay service workshop can undertake any preventive maintenance and accidental repair work.

Speaking on the occasion, Mr. Steffen Knapp, Director, Volkswagen Passenger Cars said, “With increased market penetration in Goa, our customers are increasingly looking for premium aspirational mobility. This provides us immense opportunity to further connect with our customers in this region. Through this new facility, we aim to increase accessibility and offer our customers true German engineering coupled with safety, highest build quality and a fun-to-drive experience.”

Commenting on the Volkswagen India partnership in Goa, Mr. Parth Modi, Director, Mody Group said, “With the inauguration of this new facility, we are pleased to strengthen our relationship with Volkswagen and enhance the accessibility of premium German cars in this region. Through our new touchpoint in this city, we are confident that we will continue to provide Volkswagen’s world renowned standards of customer care and service.”

The inauguration of the Volkswagen Goa dealership will cover a total network of 132 showrooms, 113 workshop, 105 DasWelt.Auto outlets in 102 cities across India.  

Volkswagen India extends service support to flood affected customers in the state of Bihar & Assam

→   Volkswagen will offer free road-side assistance and discounts on repairs to affected customer vehicles

Mumbai: Volkswagen, Europe’s leading car manufacturer has announced extended support and services for vehicles affected by the Bihar and Assam flood. Volkswagen has announced free roadside assistance and special initiatives in support of affected customers owing to the widespread destruction caused by the tropical storm

Customers in Bihar and Assam can avail the free roadside assistance by dialing 1800 102 1155 or 1800 419 1155 respectively. Under roadside assist, affected cars would be transported free of cost to the nearest Volkswagen dealer. To ensure customer support at this crucial time, Volkswagen has issued necessary repair guidelines across dealerships for a standardized repair approach and has geared-up technical support staff and parts supply chain in the region. All affected customer vehicles will also be supported with benefits on the service repair invoice by Volkswagen dealer partners in the respective cities.

The Volkswagen team is closely monitoring the status of all vehicles under repair to ensure quality repair and necessary actions.

Speaking on this special initiative, Mr. Steffen Knapp, Director, Volkswagen Passenger Cars said, “At Volkswagen, customers are always at the centre of our initiatives. With the states of Bihar & Assam experiencing the torrential floods, causing heavy damage to the vehicles, Volkswagen has taken special measures to ensure customers receive a prompt response to their service requirements. Our team of highly experienced professionals at our dealer partners in both the states are working dedicatedly to ensure quality and timely service in order to bring the situation back to normal.”

About Volkswagen: Volkswagen, a leading carmaker in Europe, sells its broad model range, from the Up! to the Touareg, in more than 150 countries worldwide. Volkswagen currently offers the Polo, Ameo, Vento, Tiguan and all-new Passat in India.