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By Mr.Ankit Shyamsukha, CEO,
ICA Edu Skills
Skill education or
vocational training is typically the cornerstone of any economy. Ironically,
although India is considered to be a melting pot of knowledge and skills, the
vast majority of its educated youth lack what can be termed as ‘employability
quotient’. Experts even characterise the country’s employability problem a
bigger challenge than unemployment itself. Equally problematic has been the
quality of India’s vocational education content and delivery systems.
Now that the digital
era has flourished more than ever, how can the skill education sector leverage
this new medium and prepare the country for a new-age economy? Here’s a rundown
of my thoughts.
1. High-Quality
Content Dissemination
Digitisation allows
unprecedented systematisation of instructions, knowledge and training material
and their storage. This has ensured a great degree of standardisation and
benchmarking in terms of quality. The skill education sector can leverage this
by preparing, curating and using this off-the-shelf high-quality standardised
material (such as video lectures) for dissemination. If the content is
customised, based on the needs, level and budget of the learner, it would help
him to learn at his own pace.
2. Better Training
Facilities for Supporting Staff
Flowing from the
first, there is greater transparency within the skill education and training
ecosystem. Digitisation also makes it easier for the governments and industry
authorities to recognise and give accreditation and certification to training
programmes and material. The skill-providing industry/institution must use this
opportunity to make the best of what is available in the market accessible to
its learning community. For instance, a start-up can avail instruction/training
material from global leaders to train or upskill its staff online. This would
catalyse an organic market-based instruction/training material ecosystem in a
B2B as well as B2C mode. This is also one of the more subtle ways of what
developing countries like India have always desired from their developed
counterparts, namely, technology transfer, howsoever limited.
3. Free Live
Interactions with One Point of Contact
Skill education
providers must harness the unprecedented scale that digitisation allows in
terms of accessibility for the learners. With COVID pressing the panic button,
there is not only a spike in ed-tech companies, but also some traditional
technology giants are offering free-to-use video conferencing and group
interaction apps for collaborative learning. These apps and platforms can facilitate live instructions
from a single point of delivery to an extraordinary number of learners
previously inconceivable. This way they can learn irrespective of geographies
and time zones making it even more helpful. This reduces both infrastructure
and travel costs as well.
4. Flexibility to Choose both Online
& Classroom Training
Some of the Skill
Education providers have made it easier than ever to provide training support
with the flexibility to choose both classroom and online training. However,
they must also explore collaboration with those ed-tech companies and
applications which take into account the low internet bandwidth and erratic
connections which is a major challenge in our country. They must provide ample
solutions to cope with these real-world challenges, especially in rural
areas.
5. Higher Demand for
Banking, Finance, and IT Services Training
Digitisation has also
brought new-age careers and professions spawned by new technologies in its
wake. With a ripple effect created on the Indian labour market, there has been
a demand for professionals in the field of Banking, Finance, AI, machine
learning, data science and mobile development, among others. This is both a
challenge and an opportunity. According to an employability assessment firm,
only 3% of engineers in India have new-age technological skills. Worse, over [i]80% of graduate engineers passing out of
universities in India are unemployable. With digitisation going mainstream, this
skill deficit can be redressed through world-class training material.
With the Indian online
education market set to reach INR 360.3 billion by 2024[ii], the skill education sector must be
ready to cope with the change itself. Digitisation has made the earlier on the
job training in a simulated environment even more intuitive and ‘real
workplace-ready’. The skill provider can combine this apprenticeship model of
learning either with online, onsite, on-campus learning or in any desired mix.
However, I personally feel data penetration
is still a major challenge especially in the rural areas. In a lot of training
models, physical presence in a closed environment and interactive exchanges are
needed and this is possible only in classroom pedagogy. When things are back to
normal where people will be meeting each other without any hitch, only then we
will understand if people are ready to adapt to the new norm or will they still
prefer classroom training for a wholesome experience.
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