SBI General Insurance puts a foot forward to help those affected by cyclone Yaas in West Bengal

Emergency toll-free number 1800 102 1111, SMS <CLAIM>to 561612, email customer.care@sbigeneral.in or the Claims Intimation Section on www.sbigeneral.in.

Kolkata, May 26, 2021: SBI General Insurance puts a foot forward for their customers affected by cyclone Yaas in West Bengal.

SBI General Insurance stands by its customers during these testing times. The team at SBI General has set the standard operating process in motion and has set up a task force to manage queries and claims on fast-track mode. It is monitoring the in-coming information; and is equipped to respond to all the queries.

Customers can intimate / register claim via various means:

1. Call the company’s toll-free number 1800 102 1111
2. SMS <CLAIM>to 561612
3. Send details on email: customer.care@sbigeneral.in 
4. Visit Claims Intimation Section on www.sbigeneral.in

The Company has reached out to a panel of surveyors to avoid any loss of time in the claim settlement process. As a part of the process, surveyors are always advised by the Company to use contemporary technology, including drones to carry out immediate surveys.  Additionally, SBI General follows a process of ‘FastTrack settlement’ for losses of up to Rs. 10 lakhs. The cyclone has brought along an array of problems and losses for customers and SBI General will waive off the documentation requirement wherever possible. Immediate settlements will be made in case of certain smaller claims.

Equipped with digital readiness and a robust Business Continuity Plan SBI General is committed to help their customers get back on their feet as soon as possible.

About SBI General Insurance Company Limited:

SBI General is one of the fastest growing private general insurance companies, with the strong parentage of SBI, we, at SBI General Insurance, are committed to carry forward the legacy of trust and security; and have a vision is to become the most trusted general insurer for a transforming India.

Ever since our establishment in 2009, from 17 branches in 2011, we have expanded our presence to over 137 branches pan-India. Till date, we have served around 8.7 crore customers.

We follow a robust multi-distribution model encompassing Bancassurance, Agency, Broking and Retail Direct Channels. On the distribution network front, we have strong distribution partners adding up our reach to every nook and corner of India, with SBI’s over 22000 branch network, Agents, other financial, OEM and digital partners.

We currently serve three key customer segments viz. - Retail Segment (catering to Individual & Families), Corporate Segment (catering mid to large size companies) and SME Segment; and are future-ready to serve the growing needs of Indians with new age-processes and services at affordable prices.

SBI General Insurance closed the financial year 2020-21 with a Gross Written Premium (GWP) of Rs. 8312 crore with a growth of 22% and net profit of the Company grew by 32%. The company has shown steady growth for the past 4 years, while maintaining positive track record of underwriting.