Effective 22nd November 2022, as per UAE National Advance Information Center (NAIC), customers holding a single name on their passport will not be accepted for travel into UAE. This rule does not apply to customers transiting via UAE.
Refer to the table below for example of acceptable name field on travel documents:
No. | Given Name Field | Surname Field | Acceptance Status |
1 | Mohmmed Ali | - | Acceptable |
2 | - | Mohammed Ali | Acceptable |
3 | Mohammed | Ali | Acceptable |
4 | Mohammed A | | Acceptable |
5 | | Mohammed A | Acceptable |
6 | Mohammed | Last Name Unavailable (LNU) | Not Acceptable |
7 | First Name Unavailable (FNU) | Mohammed | Not Acceptable |
8 | Amira | - | Not Acceptable |
9 | - | Amira | Not Acceptable |
Customers having single name on the passport with additional name fields as mentioned below can be accepted.
- Passengers holding a travel document with single name (one word) on the data page and additional name fields mentioned on any other page of the passport are accepted.
- Passengers holding a travel document with single name (one word) however holding a country National ID Card with additional name fields mentioned are accepted.
- Passengers holding a travel document with additional name fields mentioned as “Observations/Annotations” are accepted
As the regulation does not impact flight operations and is focused on the customer’s name on their travel document, rebooking and reroute options are not permitted.
Customers holding single name on their passport and who issued their tickets on/before 22nd November 2022 are permitted to refund their tickets. Please process your refund via GDS, with a remark in the waiver field ‘ RFND SNGL NAME’.
This rules does not apply to the following:
- Residents of the United Arab Emirates (holding a valid residence visa).
- Passengers with an employment visa issued by the United Arab Emirates.
- Passengers with a valid United Arab Emirates I.D Card.
If you require any further clarification please contact your local Emirates Sales Team.
Thank you for your ongoing partnership and support.
Emirates - India
25 November 2022
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