We would like to reiterate, that issuance of Emirates tickets on 'Travel Agents Credit Card' is restricted. This practice is prohibited as per ‘IATA Resolution 890, clause 3.4' which is given below for your ready reference.
3. Customer Card Acceptance
3.4 This Resolution gives authority to accept only a Customer Card when using the card acceptance merchant agreement of the Member/Airline to collect payment for the sale of passenger air transportation and Ancillary Services. The Agent may not accept any other card or payment method that uses the Member/Airline’ card acceptance merchant agreement, including any card issued in the name of the Agent or any Person permitted to act on behalf of the Agent, unless specifically authorised by such Member/Airline. A failure to comply with the present paragraph 3.4 will be undertaken under the sole responsibility and liability of the Agent toward the Member/Airline concerned.
Please refer to Resolution 890.
In view of the above, we request you to kindly discontinue from making any such issuances with immediate effect.
We reserve the right to raise Agency Debit Memo's (ADM) for non compliance of the same, and any costs that might be incurred due to these actions.
Please disseminate this information to all concerned.
Emirates India
14 July '2023
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