• Recognised for Highest Level of Initial Quality for the Trendsetter Brands – SANTRO, ELITE i20/ACTIVE, VERNA, VENUE and CRETA
Mumbai, January 24, 2020: Hyundai Motor India Ltd (HMIL), the country’s smart mobility solutions provider and the number one exporter since inception, has received 5 model-level awards for the initial quality in J.D. Power 2019 India Initial Quality StudySM (IQS).
Initial quality is measured by the number of problems experienced per 100 vehicles (PP100) during the first 2-6 months of ownership, with a lower score reflecting higher quality. The 2019 India Initial Quality Study (IQS) is based on responses from 6,051 new vehicle owners who purchased their vehicle from October 2018 through October 2019. The study includes 66 models from 13 makes. The study measures problems experienced by new vehicle owners during the first two to six months of ownership and examines more than 200 problem symptoms in eight problem categories (listed in order of frequency of reported problems): engine/transmission; heating, ventilation and cooling (HVAC); driving experience; vehicle exterior; features, controls and displays; vehicle interior; audio, entertainment and navigation (AEN); and seats.
Commenting on the Achievement, Mr. S.S. Kim, MD & CEO, Hyundai Motor India Ltd. said, “We are overwhelmed and delighted to be ranked as No. 1 in the J.D. Power 2019 India Initial Quality StudySM (IQS) for 5 of our trendsetter brands. As a Customer Centric organisation, we are committed to deliver the top quality products to our customers offering Quality Time to make their life a ‘Happy Life’. As a Lifetime Partner and beyond, we will continue to create path breaking products and foster new manufacturing technologies to stay ahead of time of the Indian automobile industry.”
Study Rankings
· Hyundai Santro (54 PP100) ranks highest in the compact segment.
· In the premium compact segment, Hyundai Elite i20/Active ranks highest with 57 PP100.
· Hyundai Verna (63 PP100) ranks highest in the midsize segment.
· Hyundai Venue (52 PP100) ranks highest in the compact SUV segment while
· Hyundai Creta (63 PP100) ranks highest in the SUV segment.
About HMIL:
Hyundai Motor India Limited (HMIL) is a wholly owned subsidiary of Hyundai Motor Company (HMC). HMIL is India’s first smart mobility solutions provider and the number one car exporter since inception in India. It currently has 13 car models across segments SANTRO, GRAND i10 NIOS, ELITE i20, ACTIVE i20, XCENT, AURA, VERNA, ELANTRA, VENUE, CRETA, TUCSON, KONA Electric, India’s First Fully Electric SUV and the newly launched Grand i10 NIOS. HMIL’s fully integrated state-of-the-art manufacturing plant near Chennai boasts of advanced production, quality and testing capabilities.
HMIL forms a critical part of HMC’s global export hub. It currently exports to around 91 countries across Africa, Middle East, Latin America, Australia and Asia Pacific. To support its growth and expansion plans, HMIL currently has 515 dealers and more than 1,329 service points across India. In its commitment to provide customers with cutting-edge global technology, Hyundai has a modern multi-million-dollar R&D facility in Hyderabad. The R&D centre endeavours to be a center of excellence in automobile engineering.
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