Grand Mercure Bengaluru at Gopalan Mall Welcomes Aishwarya Biswal as Front Office Manager

Grand Mercure Bengaluru at Gopalan Mall is pleased to announce the appointment of Aishwarya Biswal as the new Front Office Manager. With over seven years of experience in room’s management and a proven track record of delivering exceptional guest experiences, Aishwarya brings a wealth of expertise and leadership to her new role.

Prior to joining Grand Mercure Bengaluru at Gopalan Mall, Aishwarya served as the Assistant Front Office Manager at Hyatt Centric Chandigarh, where she played a key role in managing front office operations, ensuring maximum customer satisfaction, and enhancing guest experiences. Her dedication to excellence and commitment to guest satisfaction have been recognized through numerous accomplishments, including being named the Recognized Face of the Hotel at Park Hyatt Goa Resort and Spa in 2017 and receiving the Best Intern award at The Leela Palace Mumbai in 2014.

“In her new role, Aishwarya will be responsible for overseeing the daily operations of the front office, ensuring that guests receive the highest level of service during their stay. She will also be responsible for managing and training the front office team to deliver exceptional customer service and maintain the highest standards of efficiency. We are confident that her leadership and dedication will further elevate our commitment to delivering outstanding guest experiences,” said Mr. Sachin Maheshwary, General Manager, Grand Mercure Bengaluru at Gopalan Mall.

In her free time, Aishwarya enjoys dancing and travelling.

About Grand Mercure

Grand Mercure Hotels & Resorts tempts travelers with a charming and inviting hotel experience that appeals to their imagination and insatiable sense of discovery. With its debut in Asia Pacific nearly 20 years ago, the Grand Mercure network consists of more than 55 hotels that embrace cultural tradition, locally influenced cuisine and inspired artistic expression. Flagship hotels include Grand Mercure Mysuru in India, Grand Mercure Belem Do Para in Brazil and Grand Mercure Rio de Janeiro Riocentro in Brazil. Grand Mercure is part of Accor, a world leading hospitality group consisting of more than 5,200 properties and 10,000 food and beverage venues throughout 110 countries.