The report titled “Indonesia ATM Managed Service Market Outlook to 2023 -
By ATMs (On-Site ATM, Off-Site ATM, Mobile ATMs), by Service (Cash Management
Services, ATM Repair & Maintenance, ATM Site Maintenance & Others-
Journal Management & ATM Reconciliation), By ATM Machine (Cash Dispensers,
Cash Recyclers) and By Cash Management Services (Cash Replenishment Service,
Cash-in-Transit, Others - Cash Processing, Cash Vaulting & Cash
Forecasting)” covers market size by revenue generated by managed
service providers along with market segmentation by service offerings (from
cash management services, ATM repair and maintenance, ATM site
maintenance services and others including journal management and ATM
reconciliation), by type of ATMs (On-site, off-site, Mobile ATMs), by ATM
Machine (Cash Dispensers, Cash Recyclers) and by service offerings of Cash
Management Companies (Cash Replenishment Service, Cash-in-Transit & Other
services including cash processing, cash vaulting & cash forecasting) for
the period 2013-2023. Comprehensive analysis on growth drivers, issues and
challenges, recent trends and developments, cost components, decision-making
parameters and competitive the landscape of players (Diebold Nixdorf, NCR
Corporation, SSI (Swadharma Sarana Informatika), Bringin Gigantara, Advantage, Kejar,
G4S, Abacus, and TAG) has been presented in the report along with the future
analysis. The interpretation explores ATM Supply Market and ATM Cash
Management Services Market as detailed market-snapshots, future outlook &
projections along with analyst recommendation & macroeconomic variables
highlighting the major opportunities & caution to the reader. This report
will particularly help the readers to identify the ongoing trends and
anticipated growth in the future depending upon changing industry dynamics in
upcoming years.
Indonesia ATM Managed
Services Market Summary
Market Overview: Indonesia ATM Managed
Service Market has witnessed strong growth spurred by an increase in number of
cash dispensing machines & cash recycling machines; fall in the prices
charged by managed service providers, entry of new players in the industry
& an increase in the number of bank branches between the review periods.
The market is currently placed in a growth stage with a strong possibility for
further development at a faster pace with positive trends expected in the
industry. The market size by revenue witnessed a five-year CAGR of close to 6%
during the review period (2013-2018). Profitability associated with ATM managed
services is highly correlated with multiple factors such as improving the
process of cash withdrawals in the ATM, introducing a new breed of ATM
machines, improvement in customer retention schemes and relationships for
longer contracts. All of the above mentioned factors along with the initiatives
taken by Bank Indonesia in the country have positively affected the ATM Managed
Service demand in Indonesia.
Market Segmentation
By Service Offerings
(Cash Management Service, ATM Repair & Maintenance, ATM Site Maintenance
and Others- Journal Management & ATM Reconciliation)
ATM Managed Service Market
incorporates various services such as Cash Management Services, ATM repair
& maintenance services, ATM site maintenance service and other services
such as journal management & ATM reconciliation. Cash Management Services
which includes cash replenishment, cash in transit, cash processing, cash
vaulting, and other cash related services contributed majority share in 2018.
ATM repair & maintenance contributed second highest share to the total
revenues in 2018. This was followed by revenues generated by ATM site
maintenance which includes services related to housekeeping, security,
cleanliness, lighting, etc.
By Type of machines (Cash
Recyclers and Cash Dispensers)
In Indonesia, ATM machines are
primarily of two types which are Cash dispensing machines and cash recyclers.
Presently, the total number of cash recycler machines operating in Indonesia
was evaluated at close to 21,000. However, a number of cash dispensing machines
operating in Indonesia was observed to be taking higher share. Although, banks
have been upgrading their cash dispensing machines to cash recycler’s as they
provide a bunch of services apart from cash withdrawals including cash deposit,
funds transfer, statement inquiry, bill payment, and others.
By Service offerings of
Cash Management Companies (Cash Replenishment Service, Cash-in-Transit, Others
- Cash Processing, Cash vaulting, & Cash Forecasting)
Major services offered by the cash
management companies include ATM replenishment, cash-in-transit, cash processing,
cash vaulting and cash forecasting. Cash management service companies generate
the highest share of their revenue through ATM replenishment service. Other
Services such as cash processing, cash vaulting contributed the second largest
share. Cash-in-transit contributed the third largest share to the total
revenues from cash management services in 2018.
Competitive
Landscape in
Indonesia ATM Managed Services Market: The competition in the industry has
been concentrated among the managed service providers in the
country. There has been a surge in demand for ATM Managed Services over the
past few years as the banks are now consistently focusing on being competent in
their core services. This enables them to outsource ATM-related services to
managed service providers for greater efficiency. Players are competing with
each other on the basis of technological advancement in equipment,
type, and number of equipment facilitated, a gamut of service offered, and
duration of service level agreement number and pricing of contracts offered.
Indonesia ATM Managed
Services Market Future Outlook and Projections: Indonesia ATM Managed
Service Market has been anticipated to grow to register a CAGR of close to 5%
from 2018 to 2023. The growth will be supported by the increase in the number
of cash recyclers & cash dispensers which are expected to grow at a CAGR of
close to 6% and 1% respectively during the same. Increase in white label ATM
penetration in remote areas, growing demand for outsourcing management services
by banks and a surge in cash withdrawals from ATM will act as tailwinds for
market growth in the future.
Key Segments Covered in
Indonesia ATM Managed Service Market:-
By
Type of ATMs (On the basis of Number of ATMs)
On-Site
ATMs
Off-Site
ATMs
Mobile
ATMs
By
Service Offerings (On the basis of Revenue)
Cash
Management Services
ATM
Repair & Maintenance
ATM
Site Maintenance
Other
Services- Journal Management & ATM Reconciliation
By
Type of ATM Machine (on the basis of Number of Machines)
Cash
Dispensers
Cash
Recyclers
By
Service offerings of Cash Management Companies (On the basis of Revenue)
Cash
Replenishment Service
Cash-in-Transit
Other
cash management services including cash processing, cash vaulting & cash
forecasting
Key
Target Audience
Managed Service Providers
Major ATM Suppliers / Vendors
Cash Management Companies
Banks (Private, Commercial,
State)
Bank Indonesia
Otoritas Jasa Keuangan
Government Institutions
Investors
Facility Management Companies
Time Period Captured in the
Report:-
Historical Period – 2013-2018
Forecast Period – 2019-2023
Companies Covered:-
Diebold Nixdorf
PT Swadharma Sarana
Informatika
PT Bringin Gigantara
G4S Indonesia
NCR Corporation
Nawakara Security Solutions
Transnational Solutions
PT Advantage
Abacus Cash Solutions
PT Tunas Artha Gardatama
Kejar
Citra Inti Garda Sentosa (CIGS)
PT Sectoor Indonesia
Trans Dana Perdana, PT
Universal Security
Wiratanu Persada Tama
PT Usaha Gedung Mandiri
Key Topics Covered in
the Report:-
Indonesia Economy Overview
Indonesia ATM Managed Services and Outsourcing
Market Introduction
Indonesia ATM Managed Services Market
Overview, 1920-2018
Advent and Reasons for Outsourcing ATM
Services
Cross Comparison of Global ATM Industry with
Banking Industry in Indonesia
Banking Industry in Indonesia
Global Technology Trends in ATM Industry
Value Chain Analysis of Indonesia ATM Managed
Services Market
Ecosystem for Indonesia ATM Industry
Current ATM Management Models in Indonesia
Indonesia ATM Managed Services Market by
Revenues, 2013-2018
Indonesia ATM Managed Services Market
Segmentation
Indonesia ATM Supply Market Introduction and
Market Size
Indonesia ATM Cash Management Services Market
Introduction and Market Size
Cash Circulation & Cash Withdrawal
Scenario in Indonesia
Trends and Developments in Indonesia ATM
Managed Services Market
Issues and Challenges in Indonesia ATM Managed
Services Market
Government Regulations in Indonesia ATM
Managed Services Market
SWOT Analysis for Indonesia ATM Managed
Services Market
Major Cost Components and Profitability
analysis of ATMs
Competition Scenario In Indonesia ATM Managed
Services Market
Company Profiles of Major Players in Indonesia
ATM Managed Services Market
Indonesia ATM Managed Services Market Future
Outlook and Projections
Analyst Recommendations
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