Emirates : Flybetter - Book with Peace of Mind* Update

Emirates is closely monitoring the situation around Coronavirus and would like to restate to our trade partners and clients they can book with peace of mind.        

This circular supersedes all previous circulars.                      

Our waiver policy now applies to any bookings made before 31 March 2020.                    

Our customers worldwide can enjoy more flexibility, choice and value, with the ability to change travel dates without change and re-issuance fees

How does this work?

1.    Changes to tickets means the travel date or destination.

2.    Re-booking, re-issue and re-route is permitted for all tickets issued up to

       31st March 2020.

3.    In case of RBD change or route change, if there is difference of fare or

       taxes,the additional amount will need to be collected.

4.    Customers can change their booking to travel on any date within 11 months

       of the original date of purchase.

5.    The policy covers all existing destinations across the Emirates network.

6.    No show charges are not waived and must be collected when re-issuing tickets      

For passengers who do not wish to Travel as of now:

1. Passengers who do not have their final date of travel as of now , may cancel their existing bookings and re-issue their tickets by 31st March 2020 with any date up-to 11 months from the original date of purchase. 
2. When passenger confirms the final travel date, agent can change the initial booked date to final travel date and reissue without any date change fee up to 11 months from the original date of purchase.   

Terms & Conditions :

1. Waiver code RODCFW1 DUE COVID-19 will apply to all tickets.    

Group Bookings                    

For groups that are already booked prior to 09th Mar 2020:

1. Ticketed groups - One change/ re-issue is allowed within 11 months from original travel date without charging re-issue fee. Fares will be re-assessed.
2. Deposit received and Non-ticketed groups- Transfer of deposit permitted. Issue Deposit EMD for travel within 11 months from issuance of the EMD.

For new groups after 09th Mar 2020 :

1. Group fares will be subject to availability at the time of submission.
2. Group Policy/ Terms and Conditions will apply.

To keep informed on the latest changes please click here for any updates

We thank you for your ongoing support.  Should you have any other queries in relation to this update, please contact your local Emirates Sales team.              

Kindly disseminate this information to all concerned.               

Emirates - India

17 Mar 2020