- ‘Your Safety Comes First’ – Strict adherence by Dealer partners to advisories issued by State and Local authorities
- Unique Service Support - Vehicles’ Warranty / Extended Warranty / Free Service: Extended support for 2 months
Mumbai, March 20, 2020: Hyundai Motor India Limited (HMIL) announced initiatives aimed at promoting the safety and welfare of its customers, employees, dealer partners, vendor partners and under the current challenging environment due to COVID-19.
Yesterday Honourable Prime Minister of India has appealed to all the citizens to stand united in India’s fight against Corona Pandemic. In line with the same, Mr. SS Kim, MD & CEO, Hyundai Motor India said, “Hyundai is a socially responsible brand and life time partner of its stakeholders. Our vision ‘Progress for Humanity’ dictates that we are here to do right things for Humanity. In these testing times it is imperative that we act upon these strong virtues for the betterment of society and communities by instilling the spirit of discipline and resilience.”
As a responsible corporate citizen of the country, HMIL has put in place the following measures across our establishments in India.
- All HMIL offices have been advised to prioritise the welfare of the employees and meeting customer expectations through practices such as Remote Working, Shared Working etc.
- HMIL has stepped up preventive screening and all protocols related to sanitisation, hygiene, health, cleanliness and safety as directed by State and Local Authorities.
- Over the past weeks, HMIL has set up measures for educating employees and families, Thermal Screening, restricting visitors, regulating travel, and setting up Emergency Response and Management team to meet contingencies.
- All the dealer and the vendor partners have also been directed to strictly follow similar advisories
“HMIL understands its responsibility to provide uninterrupted service to customers in these challenging times. Accordingly, our 24X7 road side assistance will be available for customers to ensure help in case of any emergency if required. Further, for our customers who were unable to avail of vehicle’s Warranty / Extended Warranty / Free Service due to Health Emergency or Dealership shutdown in affected cities, HMIL will offer extended support of 2 months.” Mr. Kim Further Added
In addition, we have deployed more than 1000 Doorstep Advantage Bikes / Emergency Road Service cars from Dealers to reach customers for assistance in case of emergency and minor repairs.
About HMIL
Hyundai Motor India Limited (HMIL) is a wholly owned subsidiary of Hyundai Motor Company (HMC). HMIL is India’s first smart mobility solutions provider and the number one car exporter since inception in India. It currently has 11 car models across segments SANTRO, GRAND i10, GRAND i10 NIOS, ELITE i20, AURA, VENUE, Spirited New VERNA, All New CRETA, ELANTRA, New 2020 TUCSON & KONA Electric. HMIL’s fully integrated state-of-the-art manufacturing plant near Chennai boasts of advanced production, quality and testing capabilities.
HMIL forms a critical part of HMC’s global export hub. It currently exports to around 88 countries across Africa, Middle East, Latin America, Australia and Asia Pacific. To support its growth and expansion plans, HMIL currently has 517 dealers and more than 1,330 service points across India. In its commitment to provide customers with cutting-edge global technology, Hyundai has a modern multi-million-dollar R&D facility in Hyderabad. The R&D centre endeavours to be a centre of excellence in automobile engineering.
Log on to www.hyundai.co.in for more information
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