How Digit Insurance is fast tracking COVID claims

• Digit Illness Group Insurance covers hospitalization expenses on positive detection of COVID 19, with other features like No Room Rent capping and Pre/Post hospitalization expenses
• Over 12 lakh lives insured
• To settle the claims faster, Digit has provided a 24x7 helpline as per regulatory requirement, created a special team and is also collaborating with TPA Medi Assist to smoothen COVID claims through better coordination with hospitals.

Bengaluru, 9 July 2020: Go Digit General Insurance Limited, one of the fastest-growing general insurance company in India, had launched its Group Insurance product which covered COVID illness in light of the pandemic becoming a threat for the nation. The insurance offers a cushion against COVID-19, in case of positive detection and hospitalization for the same.

With more than 3000 employers on board, Digit has covered more than 12 lakh lives. Companies from various industries like Auto, E-commerce, FMCG, Financial services, Travel, Hospitality & more, have covered their employees under this product.

With India becoming the world’s 3^rd highest affected nation, the Company has started getting claims under this cover. And their aim has been to fast track these claims to comfort customers during these trying times.

The steps taken by them include:

1. Digit’s has a 24*7 helpline to register claims as per IRDAI’s guidance
2. It has allocated dedicated teams in the claims department to address COVID claims on priority
3. The TPA for Digit, MediAssist, has hospital coordinators for a smoother process

Jasleen Kohli, Chief Distribution Officer, Go Digit General Insurance Limited, said, “We are facing one of the toughest crisis seen in recent history. And our product is aimed to help people and companies to navigate through the same with some financial cushioning. We have started seeing claims for this product and we are ensuring these are given utmost priority with a smooth customer experience. We, along with our TPA partner, are assisting the customer as much as possible with the hospital coordination as well, which is one of the biggest concerns in such a time.”

About Digit:

Digit is a new-age general insurance company started by Kamesh Goyal and backed by the Fairfax Group, one of the largest financial services groups in the world. The company has raised three rounds of funding amounting to $140 million from Canadian billionaire Prem Watsa’s Fairfax Financial Holdings and $84 million from three growth equity investors - A91 Partners, Faering Capital and TVS Capital. This combined investment has brought Digit’s total funding to $224 million.

Headquartered in Bengaluru, Digit has partnered with some of the leading companies like Cleartrip, Sterling Holidays, SOTC and Policy Bazaar. Go Digit General Insurance Limited has recently won, ‘General Insurance Company of the Year 2019’ award at Asia Insurance Review Awards, Singapore. During the ongoing pandemic, Go Digit General Insurance Limited has been able to service a number of commercial and industrial establishments and secured their employees, customers, through relevant health insurance solutions. It has also featured in the Top 25 Indian Startups Lists by Linkedin in 2018 and 2019 and was in CB Insights’ top 250 fastest growing fintech companies globally list in 2018.