Kolkata, 23rd March: Airtel’s Networks are
in Business Continuity Planning (BCP) mode and are fully prepared to support
any exigency. Our Mobile, Fixed Broadband, DTH and Fiber networks are fully
geared up to serve customers in the emerging scenario.
We have activated distributed command centers to monitor and
manage networks from different locations in case any geography is not
accessible for some time. Our network partners have also activated BCP and are
fully geared up to meet any situation.
Work From Home for our employees has been enabled through
secure connections. All operations are running smoothly with over 80% employees
working from home seamlessly.
We are in constant touch with our enterprise and government
customers to enable smooth functioning of all essential services. On the Mobile
network side we are seeing shift in traffic hotspots and peak usage hours and
are geared to meet this demand.
Home Broadband customers are now upgrading to faster speeds
and larger quota plans to support work from home and study for home needs.
Airtel’s B2B customers are utilising 4G dongles, Home Fiber connections and
larger enterprise bandwidths which are all being serviced smoothly.
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